Store Policy

Everything I make is made with an open heart and I want those that wear my designs to feel special, energized and enjoy the way a piece makes you feel.  My jewelry is one-of-a-kind which means there is absolutely not another one like the one you have.  I don’t duplicate so there is not another one to prefer or like better.  I am a one woman operation which means I shop for raw material, design and construct my jewelry, photograph it, post it on the internet, create promotional material, respond to inquiries, pack and mail merchandize, attend to billing and banking and somewhere in there I see my family, enjoy cooking, try to make time to relax…you get it.  It sounds like all of us but in the face of this I need a really good reason to accept returns.  I am somewhat willing to do an exchange if the reasoning makes sense.  I have tried to be pretty precise about the relative measurements and the size of stones.  I am clear about the length of chain and how long the piece is when the pendant is added and I feel my photographs are clear and concise. Where I was not able to hit the colors just right I say so in the description. Ring sizes are always tricky when you are not making a mold and mass producing them but I am as precise with my measurements as I can be.  I cannot, however size them for you so you will have to go local for that.  I do not offer refunds.  With all that said, I do want you to love your piece(s) of jewelry and if you can’t seem to make peace with or find  a solution for your problem, reach out to me and we will figure something out.  SO:

  • No Refunds unless item is damaged in transit

  • No exchange, but reach out to me if you are truly unhappy

Shipping

For the moment, I am sorry to say that I will only ship within the United States.

All packages are shipped by USPO.  Items will be shipped within 7 days of the day the order is placed.  When I have it, I will email you the tracking number.  

The charge for shipping will be $10.00 unless there are enough items purchased that I need to use a larger box, at which time I will notify you for your approval of the cost before I ship.

Damaged packages - contact me immediately with photos and I will take it from there with no obligation on your end.  All packages will be insured.